Buyer Terms

Terms for service-provider buyers.

Buyer terms define lead acceptance, refund windows, billing, live-answer expectations, dispute evidence, dashboard access, CRM usage, and compliance behavior.

Buyer setup

Lead delivery rules

Coverage

State, city, and ZIP rules

Lead type

Calls, forms, appointments

Support

Account help

Review

Screening and invalid checks

Buyer obligations

Buyers should maintain accurate service areas, categories, business hours, billing details, contact paths, CRM users, and live-answer availability.

Invalid lead review

Review categories include duplicate, wrong number, wrong category, outside coverage area, no valid contact information, spam, solicitation, employment inquiry, and no real service need.

Dashboard and support

Buyers receive dashboard and CRM access for lead review, account visibility, support requests, billing, reporting, and quality feedback.