Buyer Terms
Terms for service-provider buyers.
Buyer terms define lead acceptance, refund windows, billing, live-answer expectations, dispute evidence, dashboard access, CRM usage, and compliance behavior.
Buyer setup
Lead delivery rules
Coverage
State, city, and ZIP rules
Lead type
Calls, forms, appointments
Support
Account help
Review
Screening and invalid checks
Buyer obligations
Buyers should maintain accurate service areas, categories, business hours, billing details, contact paths, CRM users, and live-answer availability.
Invalid lead review
Review categories include duplicate, wrong number, wrong category, outside coverage area, no valid contact information, spam, solicitation, employment inquiry, and no real service need.
Dashboard and support
Buyers receive dashboard and CRM access for lead review, account visibility, support requests, billing, reporting, and quality feedback.